Question 1

What kind of paper do you use?

Accepted Answer

Smooth, acid-free 120gsm cream paper. It takes fountain pen, ballpoint, and pencil beautifully and won't yellow with age.

Question 2

Are your covers really linen?

Accepted Answer

Yes — natural woven linen wrapped over a sturdy hardcover. The texture softens as the journal is loved.

Question 3

Can I personalize a journal?

Accepted Answer

Many of our journals can be embossed with up to 24 characters. Look for the personalization option on the product page.

Question 4

Do you ship internationally?

Accepted Answer

We ship worldwide. Free shipping on South African orders over R1 200; international rates calculated at checkout.

Question 5

What's your return policy?

Accepted Answer

Unwritten journals can be returned within 30 days for a full refund. Personalized items are final sale.

Questions, gently answered